In Bad Company
(A lady comes into my booth at a craft show and is very interested in my products. She asks me for a particular scent and I point out to her where it is on the table.)
Customer: “No, this isn’t it. This is [scent].”
Me: “That’s part of my company name. The actual scent is [scent].”
Customer: “Wait, I thought you said you made all this. Why is there a company name?”
Me: “It’s my company, so the name belongs there…”
Customer: “No! Everyone knows you don’t have your own company. Only big corporations have companies! I don’t want to support that, so I won’t buy from you!”
(She walked out and I was left to ponder how it was that I was not allowed to own a company because I’m only one person.)
Question of the Week
Have you ever served a bad customer who got what they deserved?