I’m Not Volunteering To Do Your Job For You

I volunteer for an organization fifteen-plus hours a week. Part of my job requires updating the forty-plus members via email and the site. After realizing members aren’t reading anything posted or sent to them, I ask where we are going wrong.

Client: “Information on the website doesn’t work for us. We just don’t have time to read it. We’re too busy.”

Me: “What about email?”

Client: “We don’t have time to read emails, either.”

Me: “Texts?”

Client: “Sometimes, if we remember to check our phones. You know what would be really great, though?”

Me: “Sure, what works?”

Client: “Phone calls. Could you call us with this information?”

Me: “You mean you want me to call you and read all the information in the emails and on the website to you? All forty of you? Every week?”

Client: “Yes. We would prefer to keep things easy for everyone.”