If I Wasn’t Complaining Before…
(I am going for a walk and stop at a coffee chain to grab a coffee. There’s nobody at the counter, but I’m not in a hurry, so I just stand there waiting, looking at the menu. Finally an employee comes out and sees me.)
Employee: “Are you being helped?”
Me: “No, not yet.”
(The employee then yells to some other employee in a back room.)
Employee: “Hey! Come and take this lady’s order!”
(The first employee isn’t actually doing anything, so I don’t know why she couldn’t take my order, but whatever. The second employee then comes out and joins the first one.)
Employee #2: “I was doing something in the back.”
Employee #1: “Whatever, this lady was complaining that nobody was out here.”
(At this point I haven’t said ANYTHING throughout the entire exchange. [Employee #1] walks away.)
Me: “Actually, I didn’t say anything.”
Employee #2: “Yeah, whatever.”
(They proceeded to take my order, and I proceeded to avoid that place whenever possible.)
Question of the Week
Have you ever served a bad customer who got what they deserved?