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He’s Got More Than A Few Screws Loose

, , , , , | Right | January 13, 2024

In the earlier days of cell phones, this customer steps in.

Customer: “I want to return this cell phone.”

The phone’s dead, and when I start to remove the rear battery cover, he starts to grumble.

Customer: “Just give me my refund! I’m in a hurry!”

When I remove the battery cover, I see that every single screw holding the unit is now missing. I point this out to the customer.

Customer: “That’s how it came!”

Me: “That’s not how I sold it to you yesterday, so who took it apart?”

Now he’s silent, and I return it back to him.

Me: “Go back to whoever took it apart to put it back together as it was yesterday.”

I don’t know what they were trying to do, but no longer my problem!

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Have you ever served a bad customer who got what they deserved?

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