Having To Endure That Abuse Is Dystopian
I work in an old movie theater with only two screens. It is a pretty laid-back place to work and our managers allow us to read and/or do homework while working at the box office since many of the employees are college students. This happens to my coworker during one shift.
Customer: “What book are you reading?”
Coworker: “Oh, it’s really good. It’s set in a dystopian future—”
The customer interrupts him and scoffs.
Customer: “What a town we live in, where even a theater employee knows what ‘dystopian’ means!”
This was only one of the many condescending comments we got when customers noticed us reading. One customer even remarked, “Oh, good for you!” when they saw me reading “The Divine Comedy,” which I was reading for class.
Question of the Week
Have you ever served a bad customer who got what they deserved?
