Expecting You To Pick Something Out Of The Blue

(I work at a large chain auto parts store. I don’t mind answering the phone, but sometimes it gets… interesting.)

Me: “Thank you for calling [Auto Parts Store]. This is [My Name]. How can I help?”

Customer: “Yeah, I need some parts for my van.”

Me: “Okay. Make, model, year?”

Customer: *silence*

Me: “Sir?”

Customer: “I don’t know, but it’s blue.”

Me: “I really can’t do much without knowing what kind of van you have.”

Customer: “I told you. It’s blue.”

Me: “Unless you’re looking for touch-up paint, I can’t do a lot with that information.”

Customer: “I have called three different stores and nobody has been able to help me! It’s not that hard to look up parts for a blue van!” *hangs up*

(At this point, I am not sure if this guy is serious, a prank caller, or of one of my coworkers messing with me. I forget about the call after laughing about it with the other guys for a few hours… until a blue van rolls up and its driver walks in.)

Customer: “I need parts for my blue van.”

(It was a Chrysler, for those curious.)