Enveloped In Holiday Spirit
(I work for a local bank, and we give out free holiday money envelopes during November and December. We only get two boxes, so we limit five per customer to make the supply last. Most people understand while a few get bent out of shape. This customer is usually a grouch every time he visits.)
Coworker: “Okay, here is your cash. Can I help you with anything else today?”
Grumpy Regular: “Do you have any Christmas envelopes?”
Coworker: “Yes, how many would you like? I can give you about five.”
(My coworker retrieves five envelopes and hands them to him.)
Grumpy Regular: “I need eight.”
Coworker: “I’m sorry, but we have a limit of five per customer. We run out before Thanksgiving if we don’t.”
Grumpy Regular: “I ONLY WANT THREE MORE! I come to this branch all the time!”
Coworker: “I understand, but five is the limit.”
Grumpy Regular: *throws envelopes at my coworker* “YOU KNOW WHAT!? I’M SWITCHING TO [National Bank with terrible customer service]! THIS IS RIDICULOUS!” *storms out*
Coworker: “Merry Christmas!”
(Thank God we ran out of the envelopes a few days later!)
This story is part of the grouch day roundup!
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Question of the Week
Have you ever served a bad customer who got what they deserved?
