An Alarming Amount Of Calming

| Right | December 31, 2016

(I am putting my groceries on the belt at the grocery store on New Year’s Eve. I only have about six items but have three more items to put on the belt. A woman steps into line behind me and starts unloading her cart. I move her items back on the belt to finish placing my order on the belt. She apologizes and I nod, turning back to the cashier as she checks me out.)

Customer: *clearly agitated* “Hey! I’m talking to you!”

(I turn to look at her, unaware that she’d been talking to me prior to this.)

Customer: “You can’t be mad about that people make mistakes. You’re crazy. What the h*** is your problem?”

Me: *genuinely confused* “I don’t think I said anything to you.”

Customer: “You gave me a dirty look! What is your problem; people can’t make a mistake?!”

(She continues to rant as the cashier nervously gives me my total which I need to ask her to repeat. As I’m ignoring the woman behind me she’s becoming more agitated and her volume is increasing. Once I pay it turn back to her and smile as brightly as I can.)

Me: “You have a very happy new year.”

Customer: “You need to calm the F*** DOWN! WHAT THE F*** IS YOUR PROBLEM?!”

(I mouthed good luck to the bagger as the customer continued to yell at me as I walked away.)

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