Do As I Say, Not As I… Don’t
Client: “There’s a link here that is not correct. It’s not going to the right place. You need to be more careful and check what you’ve done before sending it to me to look at.”
Me: “I just checked on the link. It works fine and is going to the address you specified before.”
Client: “Oh, well, I didn’t actually click on the link.”
Question of the Week
Have you ever served a bad customer who got what they deserved?