Coffee Can Seem Like Magic But It Can’t Do All That
Me: “Thank you for calling [Coffee Shop] in [Mall]. How may I help you?”
Customer: “Yeah, where do I cash out my lottery tickets?”
Me: “Excuse me?”
Customer: “Yeah, I got lottery tickets. Where do I cash them out?”
Me: “Well… I suppose a gas station would do it.”
Customer: “Why won’t you?”
Me: “This is [Coffee Shop]. We don’t do lottery tickets.”
Customer: “But you’re customer service at [Grocery Store]! You have to do it!”
Me: “No, ma’am. This is [Coffee Shop] in [Mall].”
Customer: *Angrily* “Well, can you transfer me to [Grocery Store] in [Nearby City]?”
Me: “No, I can’t.”
Customer: “Why?!”
Me: “Because this is [Coffee Shop] in [Mall].”
Customer: *Click*
Question of the Week
Have you ever served a bad customer who got what they deserved?
