Unfiltered Story #210503

, , | Unfiltered | October 6, 2020

(I work in a popular fast food restaurant. We are in the middle of a dinner rush when a older man who is known for giving us trouble walks in)

Coworker: “Hi! How may I help you today?

Customer: “Pancakes”

Coworker: “Oh, um. We don’t serve breakfast past 10:30”

Customer: “Well (Other restaurant) does!”

Coworker: “I’m sorry but we can not serve breakfast at this time”

Customer: “Call (other restaurant)! They’ll tell you how to do it!!”

(At this point there is a long line behind the man)

Me: “I’m sorry but we can not call (other restaurant) and we can not serve breakfast at this time. Can we get you anything else?”

Customer: “CALL THEM!!!”

Me: “Sir, I am not going to call them, please look at menu and let me know if you want anything we can serve”

Customer: “Nuggets and ice cream”

Me: “Any sauce for your nuggets and would you lik a cup or cone?”

Customer: “NO SAUCE DID I SAY SAUCE? CUP! AND MAKE MY NUGGETS FRESH. FRESH”

Me: “okay sir. I’ll have those made fresh for you”

(He pays in all change and we get to the people behind him apologizing for the scene. After a few minutes he pushes back to the counter”

Customer: “Wheres my strawberry sauce for the ice cream!?”

Me: “You only ordered a plain ice cream cup. Besides we dont sell strawberry sundaes so we cant put strawberry syrup on there”

Customer: “YOU DID IT BEFORE.”

Me: “We discontinued the strawberry sundae a few years ago. I’m sorry sir but I can only offer you chocolate or carmel topping which is 30 cents extra”

Customer: “THIS IS BULLSH*T. CALL (other restaurant) THEY CAN TELL YOU HOW TO RUN A BUSINESS.”

(at this point my manger came over)

Manager: “Sir you have been causing a scene and being rude towards our customers and workers. you need to leave.”

Customer: “CALL THEM RIGHT NOW OR I AM GOING TO CALL CORPORATE”

Manger: “Or you can leave and take your ass to (other restaurant) before I call the cops!”

(The man then mumbles something and leaves but not before stealing all of our sugar packets from the dinning room)