You Need To Soup Up Your Fries
I work in a diner. My coworkers and I are in the midst of completing our closing jobs while eating our lunches when a woman walks in.
Me: “Hello, how can I help you?”
Customer: “Do you have butternut squash soup?”
Me: “Yes, we do. Just let me make sure the kitchen is still open because we close momentarily.”
I speak with the cook and he agrees to make the soup.
Me: “Okay, the kitchen is able to make the soup!”
Customer: “All right, I’ll take a cup of squash soup.”
Me: “Would you like that for here or to-go?”
Customer: “To-go.”
She sees my food, a sandwich with curly fries, on the counter.
Customer: “Are those onion rings?”
Me: “No, ma’am, those are our curly fries.”
Customer: “Oh… Can I see a menu?”
After I hand her a menu, I ring up her soup, and she takes a seat at the counter right next to my food.
Customer: *Pointing to my food* “Is someone sitting here?”
Me: “No, ma’am, that’s just my food. I’ll move it out of your way.”
Customer: “Oh, no, that’s fine you can leave it. See, I’ll move my seat; now you can leave your food.”
Me: “It’s all right. I don’t mind moving it.”
I place my food in the staff area where it is out of her way but still visible. She then sits, staring at our menu in silence, until her soup is finally ready.
Me: “Here’s your soup!”
Customer: “Oh, you made it to-go? Oh, well, I would also like to order some curly fries, but for here.”
I know that the kitchen is now closed because her soup was the last order.
Me: “Sorry, ma’am, but the fryer is turned off and the kitchen is closed.”
Customer: “Oh, well, that’s too bad.”
She then looks at my food again.
Customer: “Could I just try some of yours?”
I’m speechless; I’ve never had a customer ask to eat my food before.
Customer: “Could I just try one?”
Me: “I guess.”
I give her a fry and she heads toward the door.
Me: “Have a great day!”
After she leaves, my coworker turns to me.
Coworker: “Why the f*** did you give her a fry?!”
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Question of the Week
Have you ever served a bad customer who got what they deserved?
