Would You Like A Foot To Go With Your Mouth
(I’m a customer and overhear this exchange while waiting in line.)
Barista: “Here’s your change… Have a nice day.”
Customer: “You know, you haven’t smiled once.”
Barista: “Sorry.”
Customer: “I’m so sick of the attitude of people in the service industry! Is it so hard to give your customers a smile as you’re pouring water through beans? You all are so arrogant. It makes me sick!”
Barista: *eyes begin to well up*
Customer: “Why aren’t you smiling?!”
Barista: “…because my father died last night.”
(You could hear a pin drop. The customer was literally glared out of the shop, forgetting her coffee.)
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?