(I work at a fabric and crafts store where employees wear headsets to communicate. It is a stocking day and there are more workers than normal: in this case, three full managers, a part-time manager, and me [a part-time associate]. I am currently working the counter where patrons can get by-the-yard items measured when the register bell starts ringing.)
Me: *ignoring the bell since one of the managers is supposed to be manning it* “—and how much of [Product] do you need today?”
Patron #1: “Can you show me what three yards looks like?”
Me: “Sure can.”
(I starts laying out fabric when I notice no-one has gone to the registers.)
Me: “One moment, please.” *over my radio* “There’s a customer at registers.”
Register Manager: “We’re all in the office and will be here for a while. You’ll have to get it.”
(Note: there is ALWAYS supposed to be one manager on the floor at all times and no one ever gave me the heads-up that I was the only one the floor. At this point, the patron at the registers is annoyed and smacking the bell.)
Me: *loudly to be heard halfway across the store* “Someone will be with you as soon as they can!” *over radio* “I can’t. I’m cutting and have a line.”
(My manager finally comes out, acting huffy and irritated that she actually has to do the job she’s scheduled for. Afterward, they all gather at my counter (guess their impromptu meeting wasn’t that important) where I am still helping patrons. They proceed to help the part-time manager pick out materials for a personal project and gossip, while on the clock, in front of customers. Register bell rings again just as I am done cutting and trying to get caught up putting everything away. No one else even acts like they hear the bell.)
Me: *after running across the store to the registers* “Sorry, thank you for waiting. Apparently I’m the only one working today.”
Patron #1: “I noticed.”