When Your Brain Is Marshmallow…
(It’s late at night and I’m walking home from work when I drop into a well-known fast food joint. I have just completed a twelve-hour shift and am walking forty-five minutes home as my car isn’t working. My brain isn’t exactly in gear.)
Me: “A small white hot chocolate, two sugars, please.”
Cashier: “What milk?”
Me: “Small white hot chocolate, two sugars.”
(This repeats twice.)
Cashier: “Nonfat or full cream milk?”
Me: “Oh, crap. Full cream, please. I’m so sorry. Long day.”
Cashier: *laughing* “No problem. [Total], please.”
(When my drink is ready she has included marshmallows and a chocolate muffin.)
Me: “I’m sorry, but I didn’t pay for the marshmallows or muffin, and I don’t have the money for them.”
Cashier: “We’re shutting the cafe now, so they’re on the house. Hope your day gets better!”
(Thanks to the cashier who made my day a lot better and put up with a stupid customer.)
Question of the Week
Have you ever served a bad customer who got what they deserved?