When Breaking Bread Breaks Your Brain
I am working in a chain sandwich shop, inside a larger grocery store.
Customer: “I want a [sandwich], but no meat.”
Me: “Okay, so the vegetarian option?”
Customer: “Yeah, but no veggies.”
Me: “And cheese?”
Customer: “No cheese.”
Me: “Uh… okay, and dressings?”
Customer: “No dressings.”
Me: “Sir, I have to say, you’re just going to spend $7.25 on just bread.”
Customer: “Uh… I guess so, yeah, just bread. Can you toast it, please?”
Me: “Sir, why don’t you just go to [Grocery Store], which you are currently in, and buy an entire loaf of bread for like two bucks?”
Customer: “But then I’d have to toast it myself.”
Me: “Yes, but you’d have a lot more bread for less than a third of the cost.”
Customer: “That’s too much work.”
I hope he enjoyed his seven-dollar plain toasted bread roll.
Question of the Week
Have you ever served a bad customer who got what they deserved?