What A Cone-head
(The store I work at is remodeling, so we are closed down. We do not have a fence to keep people out, so instead, we put cones in the entrance of the parking lot. Over the course of the day I have to move the cones back into position because people are moving them. As I am walking back to the restaurant, I see a man getting out of his truck.)
Me: “I’m sorry, sir. We are closed today for remodeling.”
Customer: “What are you talking about? You’re [Store]; you’re never closed.” *proceeds to walk to the building* “What gives? The door is locked? Go open the door.”
Me: “Sorry, we are closed. I can’t do that, and even if I did open the door, there wouldn’t be any food inside.”
Customer: “What? Why didn’t you tell me you were closed?”
Me: “Why do you think those cones that you got out of your car to move were there?”
Question of the Week
Have you ever served a bad customer who got what they deserved?