Doesn’t Have Hundred-Percent Comprehension
(I have just started my shift and I only have $100 in my till, as per policy.)
Customer: “I would like change for a hundred.”
Me: “I’m sorry, but I don’t have enough change at this time.”
Customer: “Then I would like an iced coffee with cream and sugar, please.”
Me: “Okay, the total will be [less than a five].”
Customer: “Well, here is my hundred.”
Me: “I’m sorry. I don’t have change for a hundred.”
(He continued to stand there staring blankly at me for a few minutes, holding up the next customers I was trying to serve, before walking out in a huff.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
