Well, You Asked For It!
Me: “Welcome to [Fast Food Place]. What can I get for you?”
Customer: “I want a cheeseburger and fries.”
Me: “Would you like to make that a meal?”
Customer: “No. I just want exactly what I asked for.”
Me: “Certainly, sir. If it’s a meal, it ends up being cheaper and—”
Customer: “Listen to me! I want exactly what I asked for, no more, no less. No upselling, no combos, no sides. I want exactly… what… I… asked for!”
Me: “That will be £4.57, sir.”
He pays with a £5 note. I give him his food and then move on to the next customer.
Customer: “Wait! What about my change?!”
Me: “You didn’t ask for it, sir.”
Customer: *Stares at me*
Me: *Stares back*
Customer: *Stares harder*
Me: *Unblinking nonchalance*
The customer’s shoulders slumped and he walked away with his food.
Question of the Week
Have you ever served a bad customer who got what they deserved?