We Are Analogue To Each Other
(I’m tidying up a particularly messy shelf when a customer comes up to me. He doesn’t announce himself or say, “Excuse me,” so he takes me by surprise.)
Customer: “Do you sell cassettes here?”
Me: “I’m sorry, sir! I was in a world of my own! What is it you were looking for?”
Customer: “Cassettes. Do you sell them?”
Me: “No, sorry, sir. We don’t sell cassettes.”
Customer: *in a condescending tone* “Do you even know what they are?”
Me: “Yes, sir. I used them when I was growing up in the 90s. Used to use them to record my favourite songs off the radio. Unfortunately, not a lot of supermarkets sell them these days, but you could perhaps try charity shops or look online. Is there anything else I can help you with today?”
(The man looked shocked; I obviously appear too young to even know what cassettes are!)
Question of the Week
Have you ever served a bad customer who got what they deserved?
