Time Is Money, If You Have The Intelligence To Realize It
(I do transcribing from home, and a potential customer inquires about rates.)
Customer: “What will it cost to transcribe this interview?”
Me: “It will be [amount] per recorded minute; how long is it?”
Customer: “[Amount] per minute? What if it takes you an hour to transcribe ten minutes? Why should I pay so much?”
Me: “It’s [amount] per recorded minute; the rate is based on how long the recording is, not how long it takes me.”
Customer: “I don’t know why I should pay so much if I don’t know how fast you’ll work.”
Me: “Here’s a link to [transcription service that charges more than I do]; I understand they work very fast.”
Question of the Week
Tell us about a customer who got caught in a lie!