They Want Virtual Reality But They Don’t Live In Actual Reality

I work at a museum. We recently installed a virtual reality exhibit guests can pay extra to try. Two guests walk in.

Me: “Hello! Let me know if you guys have questions or want to buy tickets.”

They do not acknowledge me and keep walking toward the arcade setup.

Coworker: “Hello! Let me know if you guys have questions.”

They do not acknowledge him, either, walk straight into an arcade bay, and start fiddling with the equipment. 

Coworker: “Hey, did you all want to buy tickets?”

Guest: “You have to buy tickets? I wish we’d known that!”