The Devil’s In The Details
I work as a data analyst. My whole job is to dig information out of a couple of databases and put it together into easy-to-read documents with statistics or charts. This exchange took place by email over the course of about two weeks.
Coworker: “Hey, [My Name], we need a report that has [list of requirements]. Can you do that?”
Me: “Sure.”
I develop a report.
Me: “How’s this?”
Coworker: “Looks good. Can you change this small detail?”
Me: “Can do.”
Coworker: “And this other small detail?”
Me: “Yep.”
Coworker: “And one more small detail?”
Me: “Done.”
Coworker: “That looks great. But what we actually need is a report with [completely different list of requirements]. How come what you just showed me doesn’t have that?”
Question of the Week
Have you ever served a bad customer who got what they deserved?