The Classic Signatures Of A Crazy Customer
(Our credit card PIN pad, like most, asks the customer for their signature, either with the little stylus or with their finger. I’m ringing out a customer.)
Customer: “This is illegal, you know.”
Me: “What? What is?”
(Everything has been normal until now, so I am very confused.)
Customer: “This isn’t my signature since it’s not on paper. It’s electronic, so it’s not my signature. That’s illegal.”
Me: “I… don’t think so?”
Customer: “IT’S ILLEGAL!”
(She signs anyway and I give her the receipt, which she snatches. As she storms off:)
Customer: “I’m going to call the Better Business Bureau!”
(When I mentioned it to my manager later he said I could have printed a paper one for her to sign, but I didn’t know that. I hope she did call the BBB so they could laugh at her.)
Question of the Week
Have you ever met a customer who thought the world revolved around them?