That’s A Ten On The Weird-o-meter
(I work in a call centre for an electricity company.)
Me: “Hi. My name is [My Name]; how may I help you?”
Customer: “Hi. Look. I know I need my meter read, but I don’t want the guy on my property. So, can he just go next door and read the meter over the fence with binoculars?”
Me: “I’m sorry?”
(The customer repeats themselves.)
Me: “No, sorry, if you want the meter read, you have to provide access.”
Customer: “Okay, I’ll leave the gate unlocked.”
(The customer hung up.)
Question of the Week
Have you ever served a bad customer who got what they deserved?