That’s A Lox To Take In

I work at a sandwich shop that specializes in bagels. I don’t get out too much, so I’m not familiar with a lot of slang that’s apparently in common use. It also doesn’t help that I live close to the city that was voted to have the worst-sounding dialect.

Me: “Hi! How can I help you?”

Customer: “Hey, I’d just like lox on plain.”

Me: “I’m sorry, what was that?”

Customer: “Your lox sandwich.”

Me: “I’m afraid we don’t have a sandwich called lox?”

Customer: *Becoming agitated* “Yes, you do! You have it right there! I just want lox!”

He points to a picture on the lunch menu, though I can’t tell which one.

Me: “I don’t know what that is.”

Customer: “LOX! ON PLAIN!”

Me: “Uh… [Manager]?”

I turn to the manager on duty, who has just finished making another customer’s order.

Me: “Do we have lox?”

Manager: *Obviously exhausted* “Lox is the salmon sandwich.” *To the customer* “Do you want everything on that?”

Customer: “Yes! Finally!”

I still don’t know why he didn’t just say “salmon sandwich,” because apparently, lox is just salmon and cream cheese, while our salmon sandwich includes capers, onions, and tomatoes, as well. It would also have been nice if he weren’t so loud and rude.