That Really Grinds My Juicer
(I purchase a juicer — the kind where you cut the lemon or orange in half, push one half on the cone, and it turns to press out the juice. I get home to use it and it makes a grinding noise and won’t turn. I paid cash.)
Me: *to cashier* “Hi. I bought this juicer, got it home, and it’s broken. Here is my receipt.”
Cashier: “No problem.”
(The cashier rings in the return, gives me my money, AND THEN PUTS THE BROKEN JUICER IN THE BOX BACK ON THE SHELF!)
Me: “Um… That juicer is broken.”
(The cashier shrugged and went back to work. Now when I return something that is broken in the box, I take a permanent marker and write “BROKEN” all over the box and the merchandise.)
Question of the Week
Have you ever served a bad customer who got what they deserved?