That Covers This Complaint Like A Good Blanket
I work in an inbound call center, which means that if we have no incoming calls, we have no work. I usually bring a crochet project to work on between calls. At the moment, that project is a rainbow-coloured blanket.
Coworker: “What are you working on?”
I get this question a lot, and in this case, the answer is simple: I hold up the blanket.
Me: “A blanket.”
Coworker: “Wow, that’s gorgeous! Do you think you could make one for me, and what would it cost?”
Me: “The cost of materials, plus a little extra for myself. In this case, you’re looking at 150 to 200€.”
Coworker: “That much?!”
[Coworker #2] has been following this exchange.
Coworker #2: “It’s a huge handmade blanket! What did you expect?!”
I’m glad he said it before I could because I would not have been so polite!
Question of the Week
Have you ever served a bad customer who got what they deserved?