Taking The Raise Out Of Praise
(I am an assistant manager at a gas station, where I have worked for over a year. My manager has just finished my six-month review for my promotion. I find out the next day that she scored me incredibly low in several areas, so I ask her why.)
Me: “You’re always telling me what a great worker I am. Why is my review so low?”
Manager: “Oh. Well, I was mad at you for not getting the delivery order finished yesterday.”
Me: “I was scheduled by myself the entire shift, so there was no time to get it in. And one bad day shouldn’t affect my entire review.”
Manager: “Yeah, you’re actually a good worker. I was just mad when I filled out the review!”
Me: “Well, can you change it before you send it in?”
Manager: “Sorry, I faxed it off right after I finished it. I knew I shouldn’t have scored you so low, but I was just mad! Don’t worry, there will be another one in six months!”
Me: “What happens to me because of this review?”
Manager: “Oh, you just don’t get a raise this time. But don’t worry, I’m not mad at you anymore. You really are a great employee!”
Question of the Week
Have you ever served a bad customer who got what they deserved?