Take The Advice Of The Hire Power
(I am working at a coffee shop, and this is my first time using the cash register. I am pretty fast for someone who is new, but still slow overall. Thankfully, there are only three people in line at most, so there is never a wait longer than three minutes.)
Me: “Hello! How may I help you?”
Customer: “Finally! This took forever.”
Me: “I’m sorry for the delay; I’m new here, and this is my first day on cash register.”
Customer: “There are always new people here. They need to stop hiring so many new people.”
Me: “We have had a lot of people leave recently.”
Customer: “It doesn’t matter!”
Me: “So… they shouldn’t hire employees?”
Customer: “…”
Question of the Week
Have you ever served a bad customer who got what they deserved?