Sooner Or Later, The Glass Will Shatter
I was working in an industrial glass shop and started at six am. My manager was supposed to start then, too, but he usually wandered in around 11:00 or so after sleeping in and golfing. If anybody called, we were to state that [Manager] was with a client, on a sales call, or had just stepped out and then call him on his cell.
After I was there about a month, I came in to find the regional manager in the parking lot with a lot of coffee and doughnuts for my coworker and me. He had me park his car on a side street, and he went into [Manager]’s office and closed the door. Around 11:45, [Manager] came in dressed in his golf clothes and went into his office.
Sadly, I had to go on a service call then. But the next day, [Manager] was in at six, wearing coveralls, and was put on the tools.
He lasted about three weeks before quitting.
Question of the Week
Have you ever served a bad customer who got what they deserved?