Short-Change Deranged
(I have just entered a customer’s order coming to $15.50. He hands me a twenty.)
Customer: “Oh, could I get another small popcorn too?”
Me: “Of course, sir.”
(I get the popcorn and add it to the order. It now totals $19.95. I give him 5 cents back. The customer walks away and I finish a few more orders. He comes back angry.)
Customer: “You shortchanged me!”
Me: “Are you sure, sir?”
Customer: “Of course I’m sure, you idiot! You only gave me back a nickel. You took four bucks from me! Give it to me now!”
Me: “I can’t just give you money from the till. In fact, I remember your order. It was $19.95 and you gave me a twenty.”
Customer: “Don’t lie to me! It was fifteen something!”
(My manager overhears.)
Manager: “What’s going on here?”
Customer: “This b*** short changed me four bucks!”
Me: “Sir, you saw the total at $15.50. Then, you asked for a small popcorn. Do you remember that?”
Customer: “Count the cash in the drawer! No, wait. She probably pocketed it! Empty your pockets now!”
(I show him there is nothing in my pockets.)
Customer: “She probably put it in her bra! Take off your clothes! Now!”
Manager: “She’s not taking off any clothes.”
Customer: “Fine! Then just let me put my hand in her bra and get my money out!”
Question of the Week
What is the most stupid reason a customer has asked to see your manager?