She Needs A Diet Coke Break
Last night, I tagged every Pepsi brand item we had to ninety-nine cents. Coke products are the normal price.
Customer: “These are supposed to ring up ninety-nine cents.”
Me: “No, the sale is that Pepsi products are ninety-nine cents.”
Customer: “This is a Pepsi product.”
Me: “No, ma’am, this is a diet Coke. That’s a Coke product.”
Customer: “But Coke is a Pepsi product! I want the sale!”
Me: “I’m sorry, ma’am, would you like me to grab you a Pepsi so you can have the sale?”
Customer: “NO! I WANT THIS AT NINETY-NINE CENTS OR I’M LEAVING!”
Me: “Well, I can’t do that.”
Customer: “I’M REPORTING YOU FOR TRYING TO STEAL MY MONEY!”
She stormed out of the store, never to be seen again.
Question of the Week
Have you ever served a bad customer who got what they deserved?
