Service With A Smile
(I am working the drive thru and I’m in a good mood.)
Me: “Thank you, ma’am. Your total comes to $3.47 and a smile!”
(I smile at her.)
Customer: “Excuse me? How rude! How dare you?”
Me: “Sorry?”
Customer: “I don’t want to smile, and you can’t make me. Just give me my d*** food.”
(The customer leaves.)
Manager: “What was her problem?”
Me: “I ‘charged’ her a smile.”
Manager: “I hate drive thru.”
Question of the Week
Have you ever served a bad customer who got what they deserved?