Your Scam Method Is Broke

Customer: *brings item up to the front counter* “Hi, I noticed this is broken. Can I get it for half off?”

Me: “Oh, bummer. Were there any others back there on the shelf like it?”

Customer: “No, not of this color. Can I just get this half off?”

Me: “Well, I know for a fact that I have more of those in that color in the back that aren’t broken. I’ll go get one for you.”

Customer: “No, I want this one. Just put it in the computer for half off. It’s broken.”

Me: “I can see that it is. But I can’t take 50% off just because that corner is chipped off, especially since I know I have plenty that aren’t broken. Would you like me to go get one?”

Customer: “If you can’t give me a discount, I don’t want it. Can’t you just type it in?”

Me: “Only managers can do that, and even if I was a manager, the computer only goes to 20% off. But unless it’s the only one left and severely damaged, I can’t do that for you.”

Customer: *tosses (somewhat fragile) item onto counter* “Whatever.”

(When I went back to where the items are displayed, there were three more on the shelf just like the one she had brought up, same color and all. She must have looked through to find the specific broken one, or maybe even broke it herself in hopes of getting a discount!)