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You’re Banned

, , | Right | August 31, 2017

Me: “Thank you for calling [Store]. How may I help you?”

Customer: “I’m looking for banning.”

Me: “Do you mean a banner?”

Customer: “No! I have no idea where you got that word from. I want banning. B-A-N-N-I-N-G.”

Me: “Hold on. I’ll check for you.” *to coworker* “A customer on the phone is asking for something called ‘banning’, but I’m not sure what it is.”

Coworker: “We don’t have banning, but we have bunting. Check and see if that’s what he’s looking for.”

(I didn’t hear my coworker clearly, and couldn’t remember how to pronounce the name correctly.)

Me: “Sir, we don’t have banning but we do have a banner—”

Customer: “What is your problem?! It’s called banning. Why the h*** would you even bring up a banner?”

Me: “I’m trying to make suggestions. It’s shaped in a semi circle and it can be hung from the roof of your house.”

Customer: “Yes, that’s what I want. Was that hard? I’ll be by to pick it up tonight.”

(The guy never showed up.)

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