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The customer is NOT always right!

Not What They Pictured

| Right | May 14, 2014

(I’ve been showing my paintings at outdoor art shows for five years. I sell originals and prints, called giclee prints. Increasingly, as people look at my work and ask if I’m the artist, they seem genuinely surprised. Why, I have no idea. A couple of my neighbors and I were just talking about this when two women started flipping madly through my print rack, clearly marked “Giclee Prints (geeclay)” with the sizes and prices.)

Customer: “Is this you?”

Me: “Yes, it is.”

Customer: “REALLY?”

Me: “Maybe you ladies can help me with this. We were just talking about how surprised people are that I am the one who painted these. Why is that?”

Customer: “Well, you have to admit, Giclee DOES sound like a boy’s name.”

Me: “Actually, giclee is the name of the process to produce the prints. It’s a French word. I am not giclee.”

Customer: “Well, maybe I want to talk to this Giclee guy. Where is he?”


This story is part of our “Not Getting Art” Roundup!

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Dethroning Assumptions

| Right | May 14, 2014

(During a quiet moment at work, I overhear a college-aged guy snickering as he watches a woman in her mid-twenties at the next table. She’s reading ‘A Game of Thrones.’)

Woman: *finally sets down the book and smiles politely at him* “Can I help you?”

Guy: *still snickering a little, gesturing to her book* “Let me guess. You’re reading those because of the show, right? And the hot guys on it?”

(This is so out of line that I consider intervening, but before I can, the woman the guy the most condescending smile I’ve ever seen in my life.)

Woman: “I’m sorry. How old are you?”

Guy: “What? Why?”

Woman: “This book came out in 1996. I’m curious to see if you were even alive when it was first published.”

(The guy gapes at her, then scowls, mutters a sexist slur, and gets up to storm out. The woman notices me watching and grins.)

Woman: “This is my fourth time through these books, and I bet you anything I was reading the first one before he even knew how to read. Plus I’m gay, so I actually watch the show for the hot ladies!”

(Faced with this, I do the only thing I possibly can and bow deeply to her.)

Me: “Khaleesi!”


This story is part of our Game Of Thrones roundup!

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Read the Game Of Thrones roundup!

Girls In Love Will Always Be A Mystery

, | Right | May 14, 2014

(I am at a school fund raising fair. At one table they are selling books and they have a category of ‘mystery books’ where the books are wrapped so you can’t see what you were getting until after you had paid your dollar. I am standing beside the table when I hear a voice:)

Customer: “Oh, jeeze!”

(Looking over, I saw a teenage boy holding a mystery book that he had just bought and opened. The title of the book was ‘Girls in Love.’)

Didn’t See That (Second) Coming

| Right | May 14, 2014

(I run an independent coffeehouse on the main drag in a small town. A regular walks in, doing her usual purposeful strut to the counter.)

Me: “Hey [Name], how’s it going?”

Customer: “Good. You know what I want?”

(I nod as I begin making her nonfat, no carb latte with extra ice.)

Customer: “You know, I like Criss Angel…”

Me: “Yeah, he’s… something all right.”

Customer: “You know…” *drifts off for a second before coming back down to earth with the rest of us* “I really think he’s the second coming…”

(I stop what I’m doing to look at her as I wait for the punchline. Turns out it’s not coming.)

Customer: “He can do everything Jesus could do.”

(I’m still waiting for the ‘HA! Funny huh?,’ but I see she’s dead serious and waiting for commiseration.)

Me: “Criss Angel is a magician.”

Customer: *nods smiling*

Me: “An illusionist. He does tricks.”

Customer: *her smile slowly fades to a look of total desolation* “Oh.”

(I finished her latte and rung her up. She didn’t say anything else and walked out looking much less sure of herself. I almost felt bad.)

Some Customers Will Even Pull Your Hair Out For You

| Right | May 14, 2014

(I am trying to fix the printer on a self-check out machine. I am a girl with long hair pulled back in tight braids and a bun. A loop of hair has snagged on a lag screw on the raised portion of the screen.)

Me: *calling coworker on the phone* “Hey, I got myself stuck in the self-check. Can you come help me?”

Coworker: “Sure.”

(A customer pulls up to her station with a large order. I can’t see her and she can’t see me, so I wait patiently, bent completely over.)

Customer: *walks up to me* “Can you check these out for me?”

(The customer hands me a bunch of bolts.)

Me: “I would be happy to, sir, just as soon as I get unstuck from this machine.”

Customer: “Have you called anyone to help you yet?”

Me: “Yes, sir. She should be here in a moment.”

(There is a very long awkward pause, while the customer just stands there looking at me.)

Customer: “Well….she’s not here yet. I guess I could help ya out.”

Me: “I would appreciate that. Thanks!”

(The customer proceeds to yank violently on my hair. A few strands come completely out of my head. Finally, the loop of hair comes off the lag screw.)

Customer: “There. Will you ring me out now?”