Rapscallion Fun
Me: “Hello, can I help you with anything?”
Customer: “Yes, do you have any scallions?”
Me: “Oh, yes, we do. They’re right here.”
Customer: “No, not spring onions; scallions!”
Me: “The two are the same thing. They just have different names.”
Customer: “But do you have any scallions?”
Me: “They’re right here!”
Customer: “Those aren’t scallions! Those are spring onions!”
Me: “Give me a moment. Let me check outside for you.”
(I go out to the prep room, pick up a crate of spring onions, turn over the ticket, and write ‘SCALLIONS’ on the front.)
Me: “Here we are, the last box.”
Customer: “Fantastic! Thank you so much!”
(The customer filed a positive comment about me, and I got a pay rise!)
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Question of the Week
Have you ever served a bad customer who got what they deserved?
