Putting A Bump On Their Hump Day
(We currently have a promotion for nine pieces of chicken for $9.95. This is only available on Tuesdays. This story occurs on a Wednesday afternoon. A car pulls up to drive thru window.)
Me: “Hi. How can I help you?”
Customer: “Yes. Can I have the Tuesday special for $9.95?”
Me: “Erm… Today is Wednesday.”
Customer: *blank stare*
Me: “I can’t sell you the $9.95 deal today.”
Customer: “Why not?”
Me: “Because it’s a special only for Tuesdays. Today is Wednesday.”
Customer: “But why can’t you do it for me?”
Me: “Because we can only do it on Tuesdays. That’s why it’s called the Tuesday special. We have another deal with ten pieces and two chips, that’s $19.95 though.”
Customer: “No, that’s too expensive. I don’t get why I can’t get a Tuesday special on a Wednesday!” *drives off*
Question of the Week
Have you ever served a bad customer who got what they deserved?