One Mother Of A Requirement

(Before I was of majority age, my mother (who is happily married) opened a mobile phone contract in her name for me to use. The bill was paid by my own bank account, but I was unable to change the tariff details due to my mother’s name being on the account.)

Me: “Hello, I was wondering if it would be possible for me to change the name associated with this account?”

Worker: “We are only able to do that in the case of the death of the account holder or a marriage. Are you calling today about such a situation?”

Me: “No, but my account is still in my mother’s name, even though I pay for it and use it.”

Worker: “Then I regret to inform you, ma’am, I cannot change the name on the account unless your mother should happen to pass away or remarry.”

Me: “…I don’t think I’ll be getting back to you on that.”