Not Always Right, But Sometimes
(A coworker is running the counter where we sample our products for the first time. My boss tells me to help her when she needs it, which I have no problem with. I’m friendly with the coworker, and she understands my sarcastic humor, so I joke with her as soon as the boss walks away.)
Me: “Hey, [Coworker]. You’re on your own.”
Customer: “NO, SHE’S NOT! YOU’RE GONNA HELP HER!” *glares*
Me: *laughs* “Yes, I absolutely am.”
(My coworker and I had a laugh at how the customer thought I was serious. I couldn’t even be angry at getting yelled at, since it was actually nice to see a customer try to stand up for the right thing.)
Question of the Week
Have you ever served a bad customer who got what they deserved?