Unfiltered Story #208010

, , | Unfiltered | September 13, 2020

(I am putting the last of the veggies on a customers sub)
Me: And would you like anything else on it at all?
Customer: Yea, you got any orano? (said: oar ay no)
Me: I’m sorry?
Customer: Orano.
Me: *Gesturing to sauces* If we don’t have it up here then we don’t have it i’m sorry
Customer: Or.A.No
Me: I’m sorry I don’t know what you mean.
Customer: Are you tellin’ me you work here and don’t know what orano is? *Makes shaking gesture*
Me: Oh! Oregano!

Your Silence Speaks Volumes

, , , , | Right | September 10, 2020

I’m the problem-solving legal assistant from Enlarging Your Client Base and She’s A Different Kind of Calendar Girl.

Due to the health crisis, we have stopped having in-person meetings with our clients, preferring Skype or telephone calls. Most clients are grateful for our efforts to keep them safe and have been nothing but complimentary of the staff’s efforts to remain personal but professional.

One client belonging to my boss — the villain of the “Calendar Girl” story — calls in for a conference and, while covering basic questions about medical treatment, gives me this treat:

Client: “I have to ask, is [Boss] as condescending, arrogant, and b****y in person as he sounds on the phone?”

Me: “I… I really couldn’t say.”

Client: “Oh, right. He can fire you.”

Me: “Yes… Yes, he can.”

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Caffeination Discrimination 

, , , , | Right | September 3, 2020

I’m at a gas station that has impressive quality coffee. I walk in and notice the worker brewing some fresh coffee. She tells me that it’ll be a few minutes and I say I’ll wait. During this time, a woman comes in and almost shoves me aside, despite there being plenty of room, but I’m too tired to care.

Me: “I know coffee is brewing, so it’ll be a few, but at least we get fresh coffee.”

Customer: “You mean to f****** tell me that every d*** urn is brewing?”

Me: “Looks like it. But fresh coffee!”

Customer: “Every d*** urn is f****** empty?!”

Me: “Um. I’d rather wait a few and have fresh coffee than have stuff that’s been sitting for hours.”

Customer: “WELL, THAT DOESN’T F****** MATTER NOW!”

A worker steps in and lets her get some coffee while it’s brewing. I wait for mine to finish and go up to the counter. She pays and tries arguing with the worker, so they open another register. I use a coupon and get my coffee free.

Customer: “WHY THE F*** DOES SHE GET HER COFFEE FREE?!”

Worker: “She used a coupon.”

Customer: “I WANT MY—”

Her friend comes and drags her away. The friend comes back and pays before marching out to yell at the woman. I think that’s the end of it until I’m at work the next day. I’m still tired so I don’t fully register that it’s the same lady from yesterday.

Customer: “I want your f****** manager.”

Me: “Oh. Um… May I ask what for?”

Customer: “You f****** know.”

I get my manager and clean my area. When I’m done, I ask my manager what happened. He tells me.

Customer: “That girl was rude!”

Manager: “What’d she do?!”

Customer: “She backtalked me at [Gas Station]!”

Manager: “Uh… was she in uniform?”

Customer: “No, but she’s rude and needs to be fired!”

Manager: “I can’t punish her for being rude off the clock and out of uniform. Did she say she worked here?”

Customer: “No!”

Manager: “Let me get this straight. You came in here, saw her, and got angry over something she did off the clock, and you want to fire her?”

Customer: “Yes!”

Manager: “Well, judging by just us talking, you’re lucky she didn’t f****** slap you for being so rude. Get out of the store.”

The woman sputtered and stormed out. She tried speeding off but hit forward instead of reverse and went right into a light pole. Karma!

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Unfiltered Story #207094

, , | Unfiltered | September 2, 2020

(It has been a slow day with just two people working. We are sitting on our phones when a woman pokes her head in.)

Woman: “Y’all got mayonnaise?”

(My coworker and I wait a few seconds to see if she’s joking. She just stares at us intently.)

Coworker: “Sorry… we just have ice cream. Try [Restaurant] down the street.”

(The woman left without a word. One of the weirdest experiences in all my years of food service.)

Manager, Manage! Part 2

, , , , , | Working | August 25, 2020

I’m working the register like I do every day. It’s after lunch, so we’re slow. I start stocking and cleaning up. The manager is sitting at a table behind my register. A customer is ready for me to cash him out, but his drink doesn’t ring up — “item not found” — so I start typing in the product.

The man suggests a few ways to try to find it but to no avail. We can’t. I turn around to my manager and explain the situation. Still fixated on his laptop, he tells me to do what I’ve already done. I smile and say, “Yes, sir, I’ve already done that.”

“Did you look it up as the product?”

“Yes, name, type, flavor, and there’s nothing for it. So what should I do? This customer wants it.” I ask, rolling my eyes as he remains there on his laptop.

The customer proceeds, “Ma’am, never mind. Sorry to have caused trouble. Clearly neither of us is going to get help.”

“No, sir, here you go. I’ll charge you this price since it’s the same product. I apologize for the inconvenience,” I say as I smile, clearly annoyed. I proceed to finish what I started.

My boss goes to the register and looks it up — it isn’t there. He looks at me and says, “Well, why isn’t it in here?”, obviously irritated.

“Why’re you asking me? You’re the manager!”

Related:
Manager, Manage!

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