No One Knows What’s In Store
(I’m the dumb employee in this story. I work at a craft supply store, but I used to work at a home improvement store. It was only a matter of time until something like this happened.)
Me: *answering the phone* “Thank you for calling [Home Improvement Store]. This is [My Name]. How can I help you?”
Customer: “Wait, this is [Home Improvement Store]? I thought I was calling [Craft Store]!”
Me: “Oh, God. Yes. It is. You are. I’m sorry.”
Customer: “You used to work at [Home Improvement Store], didn’t you?”
Me: “What told you?”
(The customer asks whether we carry a specific item. I tell him we do, and that is that… until about half an hour later, when a man walks in with a big grin on his face and spots me at the front end.)
Customer: “IS THIS [HOME IMPROVEMENT STORE]?”
(It was the same guy! I’m pretty sure I turned bright red, but I also laughed.)
Question of the Week
Have you ever served a bad customer who got what they deserved?