Unfiltered Story #198708

, , | Unfiltered | June 26, 2020

So I am the one man IT shop at this small distribution center that ships items all over the world, so to say I stay pretty busy is pretty apt. I am in the remoted into two other computers and working on configuring a brand-new android tablet.. so typical day for me..then today..

coworker1 walks into my closed office door: can you tell me how to do x again.

Me (working on three different things all ready) : Didn’t I ask you to write down the steps the last (5th) time I showed you how to do it?

Coworker1: well you did but I just don’t know where I put the notes and I figured you could just come show me.

Me: …well maybe you should go find them as I am in the middle of some work. Co worker leaves…

Coworker1: (15 minutes later again walks through shut door) are you gonna be able to come show me it on a deadline.

Me: *with a big sigh i go to coworker1 desk- immediately sees the notepad used to take notes* – your notes are right there…picks it up and sits them right on top of keyboard gently.

Coworker1: umm…

Me: walks back to my office shuts door.. and goes back to what I was doing

Coworker1: (10 minutes later )walks right in…so when you gonna show me how to do x

Me: *takes deep breath* use your notes that is why I had you write the steps down. I’m not gonna do your job for you, and you could have been done with x already… I have my own work to do….

Coworker1: you don’t have to be rude…

Me: *I laugh* bye (coworker gets hint and leaves office, and my door wide open)

10 minutes later heading to warehouse:I overhear this

Coworker1 *talking to coworker 2* Michael is being a jerk today
Co-worker2: really? He is always nice and polite to me and others that I have seen.

Finish getting bar-code scanner to allow logins, walk back towards my desk
Coworker1 still complaining about me to coworker3 Michael was being a jerk and won’t show me how to do x

Coworker3: *sees me and knows I have heard what was being said: umm

Me: to coworker3 Good morning,

Me to coworker1: I apologize and am truly sorry if I came off as a jerk…its just a natural defense to stupid…

Continue to my office….. Coworker1 supervisor stops by about 20 minutes later asks me about the incident and I tell them what transpired and do not leave out anything…

Supervisor to me: Well you handled it better than I would have.

not sure if this is the start of a good day or bad day….

Unfiltered Story #195800

, , , | Unfiltered | June 1, 2020

(I work for a car breathalyzer company. As you may know there are many products other than alcoholic beverages that contain alcohol. Since people with court ordered breathalyzers are at a lowered limit we advise to look at ingredients lists to avoid failed readings)
Customer : hi so your device is messed up it’s saying I am failing.
Me: I’m sorry to hear that, the device pics of any type of alcohol including those in food products and even non-alcoholic beverages have you consumed anything in the last 15 to 20 minutes other than water?
Customer : yeah I was eating a Clif Bar
Me: well a lot of food products and contain small amounts of alcohol we advised to look at the ingredients list to determine if a product has alcohol.
Customer: on the back it says it has “sugar alcohol” but that’s not alcohol that’s sugar alcohol. You can’t count this!
Me: unfortunately sugar alcohol and alcohol, like an alcoholic beverages do contain the same molecule and that’s why it’s picked up by the device and there’s not a way around that I do apologize.
Customer screams at me for 20 minutes about how sugar alcohol isn’t alcohol and eventually hangs up

This Is Why You Always, Always Cover Your A**

, , , , , | Working | May 30, 2020

I am a system admin for a small manufacturing company that gets purchased by a much larger corporation; I’m not sure why exactly. As part of the buyout, in email and across the company, it states all employees that are retained keep the requested days off and holidays for that year.

As my wife is going to have some major surgery, I have requested to take a week off and had it all approved. I have my backup lined up: [System Admin #2] and [IT Tech]. 

The new company merges the IT department with HR and I meet my new boss as the old HR staff was all let go. At our first meeting, [New Boss] gives a long-winded spiel about how great the new company is and how they take pride in how they treat employees.

New Boss: “So, anything you think we need to discuss?”

I explain the situation with my wife and tell him that I will soon be taking a week off.

New Boss: “Not a problem.” 

He gives me some more company BS and a “my door is always open.”

I immediately send an email reminding my new boss about our conversation and the dates I will be off. His response is, “Yes, that is what we discussed. Thank you.” I learned to cover my a** a long time ago

Fast forward a month. Literally the week before I will be taking off for my wife’s surgery, [System Admin #2] is let go. I remind [New Boss] that I will be absent for an entire week and they will be without a system admin or IT support other than [IT Tech]. 

New Boss: “What are you talking about? You never told me you would be taking time off, and even if you did it was never approved. And since it wasn’t approved, you will just have to not take your vacation or whatever unimportant issue it is.”

I have a bad feeling, so I email [New Boss] and explain again that it’s a surgery for my wife, it is important, I will be taking the time off as it was approved by previous HR, and it was our first conversation. I also make copies and forward all emails pertaining to the conversation with [New Boss] and the email as part of the buyout — i.e. contract — to my personal email. 

New Boss: “There was never a conversation, and since you never told me and I never approved it, you will just have to figure something out for your wife.”

This email is copied and forwarded to my personal email.

Me: “It was approved prior to buyout and we did have a discussion. I will be taking that week off.”

I copy and forward this to my personal email, too.

Friday before I take the week off, this happens.

IT Tech: “So… Um, you did back up your emails somewhere that is not on our network, right?” 

Me: “I don’t know what you’re talking about.”

IT Tech: “Well, in case there is an issue and something happens to the exchange server and the backups, it might be a good idea to have some backups for… you know, since the buyout…”

He then walks away. I copy all emails, print them out, and forward them to a newly-created unrelated email account. I head home and have a nagging feeling, so I compose an email to the Corporate Human Resources of the company that bought out our little company. I explain the issue, mentioning that if I am let go while I am off with my wife, I will be retaining a lawyer — never mentioning I have proof of conversation with HR — and telling them they should look into it.  

Lo and behold, the exchange server and our backup get corrupted to the point of losing all the emails for the year. Hmm, suspect. 

I return from taking care of my wife (who is doing much better) and am immediately taken to the board room with [New Boss] and two people from Corporate HR. 

New Boss: “I am going to have to let you go, as you took an entire week of unapproved vacation time off so you could take some trip to who knows where, and we had a major system failure that resulted in a loss of all the company’s emails for several months, which is causing headaches for shipping and accounting.”

Me: “Really. That is odd. We did discuss my week off, as I told you it was for my wife’s surgery and recovery.”

I open my backpack and pull out a binder and a notebook.

Me: “You see, an email was sent to all employees about the buyout, and part of the buyout contract was that we got to retain all approved days off; it was sent out on [Date]. After I spoke with you on [date #1], I sent you an email reminding you. I also reminded you via email on [date #2], and [dates #3, #4, and #5].”

New Boss: “While yes, the first email is correct, there was nothing in your file about approved time off, and also, we never discussed it, and I can’t corroborate your story.” 

Me: “Here is the paperwork of the signed approval form from my old HR.” *Taking paper from the binder* “Here is a printout of me outlining our first discussion and all other emails pertaining to the approved time off.”

I slide over the paper, not to [New Boss], but to the corporate HR employees, who seem to have finally taken an interest.

Me: “Also, you will find that, since this is information only about me and not anything regarding the company, I did not break any laws by sending this information to my personal email.”

Corporate HR: “Can you step outside? We will call you back in shortly.” 

To cut this already long story short, I was called back in, and after a lengthy discussion and the revealing that [IT Tech] also had some emails about being told to do some maintenance on the exchange server and backup, [New Boss] was promptly fired.

[IT Tech] was promoted to Temp System Admin, and his schooling was paid for him to get the correct degree.

As for me, after some heated discussion between me and corporate that mentioned a lawsuit, I was given a decent “bonus,” as well as a severance package — along with a non-disclosure agreement. I was able to easily find another job in my career field and am much happier.

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Unfiltered Story #194923

, , | Unfiltered | May 25, 2020

(I’m a Certified Pharmacy Technician. It’s a pretty busy day at the Pharmacy. An older –but not elderly– woman walks up to pick up her prescriptions. I start taking care of her and then she explains she needs to get her insulin syringes refilled as well. I look at her profile to get the syringes refilled. As it turns out, it’s about 17 days too soon to get them refilled. I explain this to her)

Customer: No, that’s not right! I’m all out.

ME: Well, you’re using them once a day, correct?

Customer: No, the doctor told me to use them twice a day.

ME: Right, well, we need that as a new prescription from him.

Customer: But he told me..

ME: Yes, ma’am, I understand that he told you that, but your insurance won’t let us put it through until we have the new prescription with the correct instructions. So we just sent a fax requesting the new prescription from your doctor with new instructions.

Customer: Well, what am I supposed to do until he approves it? I’m all out!

ME: Well, we sell a ten pack of insulin syringes for $7 if you’d like to buy some.

Customer: Yeah, I’ll take the box then.

ME: No, ma’am, I can’t sell you the entire box without a prescription. I can only sell you a ten-pack from the box. That’s ten syringes for $7.

Customer: No! That’s too expensive!

ME: (obviously weary. shrugs)

Customer: Well, what am I supposed to do?!

ME:(weary smile) Buy a ten-pack for $7? (Customer leaves after paying for her other prescriptions which she also gave me a hard time about. Claiming that they needed to be paid for on separate cards even though she had not informed me of this. I’m so sorry ma’am. I must have forgotten to turn on my telepathic abilities for you!)

Pharmacist: $7 too expensive for 10 syringes?

ME: The tweakers that come in here never gripe about paying $7 for clean needles.

Lock Up Your Mouth And Throw Away The Key

, , , , , | Working | May 18, 2020

My friend and I are with her mother running errands and we accidentally lock the keys in the car. We call the locksmith and he uses a coat-hanger-like tool to try to open the lock through the driver’s window slot, but he is having trouble.

Locksmith: “This model is a huge pain sometimes. That’s one of the reasons they use them for cop cars. Sorry this is taking so long!”

He keeps working a few more minutes without success.

Locksmith: “Ugh, I still can’t get this one open. I could’ve unlocked every single other car on this block by now!”

Thankfully, he didn’t prove it to us, but we were all a little taken aback nonetheless. He did eventually get the car unlocked, though!

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