No ID, No Idea
Customer: “So how long will it take to receive my new debit card?”
Me: “Five to seven days.”
Customer: “How will I make sure no one uses my card?”
Me: “Although there is no 100% foolproof way, you can start by writing ‘SEE ID’ on the back of the card so merchants can cross-reference it with your ID for each transaction.”
Customer: “Oh! I can’t do that. I do a lot of transactions online and they won’t be able to see my ID.”
*long, awkward pause*
Customer: “Never mind, just pretend I didn’t just say that.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
