Never Learned How To Be A Model Citizen

Customer: “I need a cord for my deep fryer.”

Me: “Okay. Who makes it?”

Customer: “[Brand].”

Me: “And what model?”

Customer: “There is no model.”

Me: “I’m sure there is. It’s either on the back or bottom.”

Customer: “Listen here, sonny, there ain’t no model. I have a Ph.D.; I know what I’m talking about here, and there ain’t a model. You don’t need one anyway. This is a cord!”

Me: “I see. Then I can’t help you. It isn’t just a cord, sir. Is it magnetic? Two-prong? Three? Do you know the distance between the pins? Are they vertical or horizontal? There are a lot of different kinds.”

Customer: “They said you had it!”

Me: “Who said we have it?”

Customer: “The store! The people that gave me your number!”

Me: “I see. Well, that’s a shame. I wish I could help you, but without any identifying information, the best I could do is make a blind guess.”

Customer: “Supervisor, please.”

Me: “Excuse me?”

Customer: “I will get a satisfactory answer immediately. Transfer me to your supervisor.”

Me: “Get the model number and call us back. Have a nice day.” *Click*

Apparently, education means the rules no longer apply and products no longer require identifying information.