Neither Gratis Nor Grateful
(At the mall one day as a customer, I get tired and try to find a place to sit. All the benches are taken, so I sit in one of the coin-op massage chairs. Another customer in the chair next to me turns to talk.)
Customer: “This isn’t all that great.”
Me: “What’s not?”
Customer: “This chair. I hardly feel a thing!”
Me: “That’s odd. I guess I won’t pay for a massage, then.”
Customer: “Pay? It isn’t free?”
Me: “No, you have to put some money into the coin slot there. I guess that’s why yours isn’t working.” *laughs*
Customer: “Why are you laughing?” *hands me a dollar* “Make it vibrate!”
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Question of the Week
Have you ever served a bad customer who got what they deserved?