Narcotics By Night

(The pharmacy where I work is the only 24-hour one in town. We keep all our narcotics in a time-delayed safe that we don’t open at night. The only exception is a few we keep out for hospital patients. One night after 11:00 pm, a lady comes through the drive-thru to drop off a script for one of these medications.)

Me: “We have this in stock and we can have it ready for you around 7:00 am.”

Lady: “I can’t get it now? I’ve been out all day! Can’t you just give me a couple to get me by?”

(I’m thinking, “If you’ve been out all day, why wait until this late at night to get more?”)

Me: “This is in a time-delayed safe, so we can’t fill these at night.”

Lady: “Well, what’s the point in being a full-service, 24-hour pharmacy if you can’t fill prescriptions at night?”

Me: “We can fill most prescriptions at night, but this is in our time-delayed safe which can’t be opened after eight.”

Lady: “I don’t care about anyone else’s prescriptions. This is for me!”