Money Talks Mistakes
(I’m at a big box store buying groceries, including pre-packaged bags of different kinds of dried fruit. The most expensive one is orange and white, and the least expensive one is yellow and white; the price difference is fairly significant. The cashier initially scans the cheaper one twice and realizes his mistake.)
Cashier: “Oops, I should probably do this individually. Not that it makes a difference, but just in case!”
(He voids one and correctly scans the second bag. It’s $6 more.)
Cashier: *pause* “I probably should have left it and saved you some money… Sorry!”
Question of the Week
Have you ever served a bad customer who got what they deserved?