Logged Out Of Reality
(I work at a popular electronics store where customers are able to try out items. I notice that one customer left her social media account logged in on one of the computers. Since she has left the store, I log out for her. A few minutes later, she and her mother come back.)
Mom: “Excuse me. I think my daughter left her [Website] account logged in here.”
Me: “Oh, yeah! Don’t worry. I logged out for her.”
Mom: “You messed with her account?”
Me: “Of course not! I just—”
Mom: “You tried to hack it, didn’t you?”
Me: “No, I just logged off.”
Mom: “I’m going to sue you for hacking!”
(She left with her very embarrassed daughter.)
Question of the Week
Have you ever served a bad customer who got what they deserved?